Last Saturday night I along with my family and friends went for dinner in a little Italian Restaurant in Lucan, Co Dublin, named Prego. I was assured by my sister in law that the food was good, and as I like Italian food I felt that you cant kill a pizza.

We went with my extended family at the time of our reservation 6.15pm and as usual I ordered a fine Chianti to assist the digestion. An hour passed, still no starter, even though we asked for the starter's to arrive quickly as my children were hungry.

Eventually starters arrived and so did my cold calamari which I asked to be taken back to be replaced by warm calamari, on protest a free bottle of wine was given, not the fine Chianti as we had "de-stocked" the restaurant.

We finished our respective meals and went home for sleep. I did'nt get much sleep as I was violently ill on numerous occasions throughout the night.

On Monday I decided to cancel my laser transaction, which I did by giving the reason as "serious gaulking".

So just because you had a bad experience in a restaurant, shop, etc just remember that you have the power to get your money back.

Prego