Well despite being taken over by UPC for a figure in excess of €250 million, Ntl is still issuing shite. As most of you know we blogged these moron's in November and December of 2006 when I along with thousand others were unable to get to a customer service agent on the telephone.

Now one would expect that when a company has new owners, the new owners would cut out the shite,and the management that allowed for this shite to be issued in the first place, but to no avail, the shite is part of the culture.

I received a letter from Ntl telling me "While carrying out an audit on your( I felt very important) account it has come to our attention that you have not received a bill since November 2006", but I did receive shite service. To cut to the chase, they explained to me that they would issue me with a catch up bill in the near future, fine I said I'm not paying it anyway,as I spent €58 on mobile calls and being left on hold for hours on end, and I have sent them a bill, so send away I mused.

Last Friday March 2nd recieved a bill dated the 21st Feb for all the bits and pieces and this came to €132.08, and this would be taken from my bank on the 7th of March, Today I received another bill,dated 28th of Feb, for €147.34 for the same period and this will be taken from my bank on the 14th of March. Now I d'ont care as I cancelled my direct debit anyway and will pay at the end on the month for what I received. The next question is what bill do I pay?. I think about that in bed tonight.

I wonder what would happen if I had'nt cancelled my direct debit? there is a good chance that the two amounts would have left my bank account, actually I'm almost certain that this would have happened. So as I suggested in Dec 06 cancel your direct debits, by the sounds of it, it will be sometime in 2008 before these feckin eejits work whats going on, and more to the point if they cancel everyone they'll have no customers.

Additionally I read in the weekends papers that they are entering the telecom fixed landline market, as if we d'ont already have a shite service provider in the shape of Eircom, no ntl are going to compete on the level of total shite they can heap on customers and then bill them twice. As a contingency you will issued with one carton of messaging pigeons, so that they can physically shite on you as well. The technology that will employed will be sent to your house and will have two plastic cups with a lenght of string to connect them, all for €9.99 per month. The delux option will contain gloves to keep your hands warm, for a mere 15.99 per month.

So have a ntl (nothing to lose) moment and send these fools a message.

well done blacksheep, you hit that nail firmly on the head.

great site, I have'nt had ntl for the last 8 days and will need to wait until 10th of march for service call, an all day service call.

According to "The Sunday Tribune" yesterday new management has been installed. As you say maybe its the culture thats the problem?

Like the new fixed line product, at least it will be fixable.