This morning I received a bill for £743.67 from British Gas Business advising me the account is to be passed to a Debt Collection Agency if I don't pay.

Customer Services, when I ring them, inform me the billing period is from November 2004 to October 2006 at an address in Cambridge. When I say I only registered the company in July 2006 and it is a non trading entity I am met by silence, and then "but we have your address".

Of course you do, you just got it from Companies House, but the debt is for a different company. Can you tell me the company number of the company who opened the account with you in 2004?

It seems to be not possible. Customer Services have to regroup and pass it to another department.

To be continued....