Blogger: God
Blog DOB: 10 Oct, 2007
Name: R Hugh Simpson
Location: Howth
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When I arrived at Disney's Newport Bay Club it was lunch time. Having checked in and made it to the room I was tempted by the club sandwich on the room service menu. What arrived was so awful I had to ask for a refund and was only able to take a single bite. The sandwich, at €11.50, was halved rather than quartered. The bread, which was brown wasn't toasted. It was, however, hard and dry to the touch, as if the slices had been left out in the kitchen overnight. It was made with processed ham rather than chicken or turkey.
Disney magic clearly didn't extend to the kitchens of the Newport Bay Club and the room service menu. The chef didn't clap his hands over this dreary bad ham sandwich and utter a triumphant incantation - a puff of smoke ("Eh Voila!") - a club sandwich....

The traditional club sandwich is quartered, usually double-deckered and held together with toothpicks. The bread is toasted, crusts removed and the ingredients include bacon, chicken or turkey, tomato, lettuce and mayonnaise, not what they serve at the Newport Bay. Needless to say, I didn't order room service again.
Oh..... and I almost forgot, the sandwich came with a cold pot of tea.
Posted in: Business
Tags: Newport Bay Club | Disneyland Paris | Customer Service