I often wondered why I would see queues of people in line outside Planet Hollywood or am I mistaking it with the Hard Rock Cafe? I'm not sure, I had never been there either. Planet Hollywood opened in 1991 with the backing of a bunch of Hollywood biggies such as Arnold Schwarzenegger and Bruce Willis. It still seeks the endorsement of A list celebrities, and promises "distinctive dining" in its themed surrounds. 

The mission statement suggests a passion for their guests, no compromise on high standards and a continuous striving to improve. 

Still feeling deprived from lunch I ordered a club sandwich from the menu. Jayne ordered sizzling Fajitas.......... The food arrived. The club sandwich, despite the price, was made with processed turkey and the fries were cold. As for the sizzling fajitas of beef and chicken, the beef tasted as though it came straight from the refrigerator having been cooked the day before. Sizzling my arse!

A passion for guests? I don't think so. I'd have have felt more satisfied had I paid £50 for a happy meal in McDonalds.