Despite having the Techguys with "a wealth of knowledge, years of experience and unrivalled expertise in all manner of computer and technology related challenges" I couldn't get onto the PC World website as it was too busy. I am advised the store will open soon, and bizarrely, am asked to try again in 1430 minutes.

1430 minutes, why that's just under 24 hours? What's the matter, can't the Techguys get the load balancing on the servers right? Is the challenge too great? Or maybe PC World, ironically, just doesn't have the hardware?

By the way, I assume the 1430 minutes is an error in their calculations, unless they've been really clever and included a variable to cover the amount of time a visitor will waste trying to find a laptop without rubbish Vista installed.

Wouldn't it be useful if PC World added operating system into their search function? You might feel you actually had a choice, even if it was only to select XP.