Blogger: marinaliz
Blog DOB: 09 May, 2012
Name: marina liz
Location: wuhan
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Eating out should be a treat.
At Cafe Rouge, about five minutes from Brighton's seafront, early on Saturday evening, people were being turned away because there were no tables.
They were lucky.
This would have been anything but a treat.
The service at Cafe Rouge was so bad I think it is the first restaurant I ever walked out of without leaving a tip.
We waited an hour for the Salade de al mer, a main course which, unbelievably, was smaller than the side salad. Is it a main course, or have we been mugged and served a starter portion?
There is no one to ask. We can’t even order another drink as there is no service. Not once did anyone visit the table to see how things were.
Having waited twenty minutes for a coffee I complained about the children’s meal. There was no banana. The waiter didn’t seem to understand.
I cancelled the coffee. Just bring me the bill, I hissed.
People were still being turned away. Not because the place was so busy, but because the service was so abysmal.
Outside I look back, take out my camera and photograph the facade. I make a mental note: never return, dissuade anyone from going.
Posted in: Business
Tags: Cafe Rouge | Customer Service | Eating out