Grrrr - Really Annoying Shit .com Really Annoying Shit .com
about | join | Log In
Subscribe to this feed
Featured Blogger

Blogger: FireplaceWarehouseBurnley
Blog DOB: 17 Sep, 2009

Name: Ruth Boo
Location: Yorkshire

No Picture on file

 
 

My Categories
Products (1)

Recent Posts

Richard Bransons hot air

Saturday 23 May, 2009 - 21:33pm | 1 comments |

Virgin Media. No broadband. No TV. The engineer was booked for between 8am and noon on Saturday. If I missed the slot Virgin were going to charge me a £10 penalty. For a bank holiday there were other things I would rather be doing but the frustration of being without, erm... really not good.

At 9:30am the phone rings. It's customer service, the engineer has called in sick. No one else is available. This is taking the piss. Called in sick on a bank holiday? Guess what he's been up to. I have no choice but to reschedule.

Given Virgin Media were going to charge me a tenner, shouldn't I be entitled to do the same as they missed their slot? Maybe this would provide an incentive for the company to start providing a proper level of customer service. What a prick of an engineer. What do you think I should do?

Posted in: Business
Tags: Richard Branson | Virgin Media | Virgin | Customer Service

Add a comment
 | Link | back to top | del.icio.us digg it furl reddit

..

Sunday 24 May, 2009 - 19:55pm

Its the summer, get off the couch your lazy......

Posted by: Blogster


© Eriginal Ltd 2010, all rights reserved