Blogger: ColinB
Blog DOB: 20 Nov, 2007
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Location: CorkDublin
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This morning I received a Christmas card which had already been opened. It wasn't sent this way, this had clearly happened since it entered the postal system. Yet another experience to compound my lack of confidence in the Royal Mail to get it right, but it doesn't quite match an incident I had earlier in the year when I was sent a suit from a tailor in Hong Kong which never arrived.
The Royal Mail tracking system said it had been delivered to me, seemingly on a date when there was no one at home. They even had proof. They had a digital signature. This appeared to be someone's first name, but was so badly drawn I couldn't even make out the characters. It was as if one of the squirrels in the back garden had taken delivery and signed for it.
When I complained the Royal Mail suggested it must have been delivered to one of my neighbours. "If you were going to do that", I asked, "why would you not put a card through my door to tell me what you've done or ensure you get a full signature or record where you've delivered it if you've delivered it to a different address? Is there a policy, are you not meant to deliver to the address on the label?".
It all seemed very suspicious, a fact reinforced when customer service told me the delivery person no longer worked with the Royal Mail. I was left to assume they were now roaming around in my suit, living a high life of sorts.
To my surprise, three months later, as I was getting out of my car, a neighbour, who lived about ten doors away and who I don't ever remember seeing before appeared with my Hong Kong parcel under his arm. "I've had this in my hall for a few months", he says.....
Posted in: Business
Tags: The Royal Mail | Royal Mail | Postal Service | Post | Delivery
Posted by: Anonymous