Blog DOB: 22 Aug, 2006
Name: Mark O'Connor
Me in the Antarctic
Really Annoying Sh##
This is my blog where I can dump all the sh## that really annoys me. It stays here, I can get on and enjoy myself. It's like therapy, and you can join too for free. Just add yourself as a blogger and get rid of all your sh##.
Michael O'Leary, the CEO of Ryanair, once called British Airways "expensive bastards". Having recently spent almost £300 for a one hour flight from London Gatwick to Cork I would have to agree. Except it wasn't with BA I booked the ticket, this was Ryanair. Despite booking the ticket seven weeks ahead of the flight date this is the ridiculous price I had to pay over Christmas for the short haul flight.
The Boss of the low-cost airline has also been quoted to say, "No, we shouldn't give you a bloody cup of coffee. We only charge 19 euros for the ticket." However, even if you pay close to £300 you still have to pay for your own coffee (incidentally, the average price for a BA flight is £178).
Low cost airlines are superb, as long as they remain low-cost, but if you have to pay above average prices for no frills then you don't ever get a sense of customer loyalty. Since Go was absorbed into Easyjet and Barbara Cassani its CEO left the low-cost airline industry any sense of customer service vanished with her. It certainly doesn't exist in Ryanair.